Finding a Safe Space For Your Family at Kingston Child Contact Centre

As a parent or caregiver dealing with separation, your focus is on supporting your children by providing stability, reassurance, and a continued relationship with their other parent. We know how hard this can be for everyone involved.

Here at Kingston Child Contact Centre, you’ll find a welcoming and supportive place where your children can spend time with their non-resident parents and family members in a space designed with children’s needs at its heart.

Family separation affects everyone differently, but we know that children often feel particularly helpless and unsettled during this time. To help, we’ve created a nurturing setting where positive memories can be made and important family bonds kept safe. Let’s give your children the continuity and connection they need when so much feels uncertain.

Find a space for your family here at Kingston Child Contact Centre.

Since 2012, we’ve been helping families in Kingston through the challenges of separation by providing a safe, neutral space for child contact. Located in the town centre within the United Reformed Church, we’re easily accessible by public transport and there is parking available too.

On every visit, you’ll be welcomed by our wonderful team of volunteers who are fully trained, DBS checked, and accredited by the National Association of Child Contact Centres. Their official assessment of our centre noted:

“The team provide a welcoming environment and are well resourced. The centre is child focused and provides a good service for the community.”

Child-focused Contact Services

Whatever your family’s circumstances, we’ll provide you with a bright, welcoming space where children and parents can spend time together.

SUPPORTED CONTACT

Supported contact takes place in our communal area, where children and non-resident family members can have quality time together. Sharing a space with the other families using the centre creates a relaxed and welcoming atmosphere where toys, games and activities for children of all ages are available. While our volunteers are around to help if needed, this will be time for you and your children in a safe and neutral space.

SUPERVISED CONTACT

Supervised visits, in a private room, are only available following Court Orders. Here, our trained volunteers observe the meeting and create a report, which is sent to both parents. While these sessions are more structured, we have designed them to be as comfortable and natural as possible for your children, making sure they have age-appropriate activities available for their enjoyment.

HANDOVERS

To make sure there’s a calm transition for children between parents or caregivers, we provide a handover service. While these handovers take just a few minutes, they can help children adjust between homes and parents with confidence and security, while avoiding the need for direct contact between parents.

Feedback from our families

“I wanted to say thank you all very much for all the support you have provided us over the last few months it has been amazing getting to spend a little time together with my princess and it would not have happened without all of you so I can’t thank you all enough, the help you provide is appreciated beyond words to both parents and especially the kids who without you probably wouldn’t get the time to spend together so thank you so much. ”

Parent

“Please extend my thanks to your staff today and over the next few weeks. You’re all amazing. ”

Parent